Serena Triacca

di Maria Cristina Garbui

Serena Triacca

I earned my PhD in Pedagogy, and I am currently a researcher in Education (M / PED03) at the Department of Economics of the Catholic University. I am Professor of Education and Learning Technologies (BA course in Education and Training Sciences, Brescia) and of the Technologies for Didactics Lab (MA course on blended Media Education, Milan) at the Department of Educational Sciences of the Catholic University of Milan.


I have been collaborating with CREMIT since 2009. I specialize in e-tutoring, coaching, and training for students enrolled in the Education Technology course. I am also Project Manager of several research and training projects.

My ongoing research interests focus on the monitoring and evaluation of teaching and learning processes in complex training systems, with particular attention to the use of the blended format. My current research project, aimed at the study and system support of the new master’s degree in Management and Business, investigates the redefinition of teachers’ practices, with a particular focus on the assessment of learning, student coaching, and the quality of the integrated technological environments. The research grant also supports e-tutoring and e-moderation activities for the students enrolled in the course.

Studies and professional training

I Graduated in Education at the Catholic University of Brescia (2005) with a thesis entitled “E-learning and university teaching: the blended solution” under the supervision of Prof. Pier Cesare Rivoltella. I began my collaboration as a network and classroom tutor with the CEPAD (Center for Permanent and Distance Education) of the Catholic University of Brescia, as part of the Special Qualifying Courses D.M. 85 which included didactic activities held in videoconference.

Over the years, I have gained numerous and significant experience as an e-tutor and coordinator of online Postgraduate, Higher Education and MA courses at the Milan campus of the Catholic University. Equally, at the Brescia campus, for four years I was Group Tutor for the students enrolled in the Primary Education course, and Internship Tutor for students enrolled in the course in Education and Training. In 2012 I embarked on a disciplinary study path through the PhD in Pedagogy at the Catholic University of Milan: the research focused on teaching through images, photography in particular.

Research interests

Online education and communication, blended training /e-learning, e-tutoring, coaching, Education Technology and digital applications for teaching, with particular attention to the application of the  Situated Learning Episodes (EAS) methodological framework.


In 2017 I was the winner of the SIREM “Young researchers” award by presenting the contribution “The use of Mobile Instant Messaging in higher education. Towards an orientation-training proposal for the development of media skills”, written together with Livia Petti, during the conference at the University of Molise (Campobasso, April 20-21, 2017). The contribution was published in the volume Media education in Italy. Objects and areas of training (Bruni, F., Garavaglia, A., Petti, L., Eds., 2019).

Univ. Cattolica del Sacro Cuore
Largo Fra Agostino Gemelli, 1 - 20123 Milano
Tel. 02-72343038 / 02-72343036 (direzione)

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